1. The service
Procurer provides software for purchase requests, approvals, purchase orders, receiving, invoice matching, budgets, supplier records and spend analytics. The features available to you depend on your plan, as described on the pricing page.
2. Accounts
You must provide a valid work email and keep your login details secure. The person creating the account confirms they may bind their company to these terms. You are responsible for the activity of user accounts in your workspace.
3. Subscriptions and billing
- Procurer is sold as a subscription per company tier, billed monthly or yearly in advance.
- Subscriptions renew automatically at the end of each billing period until cancelled.
- You can move to a higher plan at any time, with the difference prorated. Moving to a lower plan takes effect at the next billing period.
- Enterprise agreements may be invoiced annually by bank transfer under the terms of the order form.
- Prices are the amounts charged at checkout. Any sales, VAT or similar taxes that apply to your purchase are your responsibility.
4. Cancellation
You can cancel at any time. Access continues until the end of the paid period. Payments are final and the remaining part of a period is not refunded; the only exceptions are set out in the Refund Policy. Your data stays exportable after cancellation until you ask us to delete it.
Renewals and failed payments. Your subscription renews automatically until you cancel it. When a new billing period begins, access for that whole period is granted and the payment for it is due. If the charge does not go through, the payment remains due and we retry it. Cancelling after a new period has begun only switches off later renewals; it does not cancel the payment for the period that has already started. Such a renewal charge is not refundable, and your access continues until the end of that paid period. The fee is for access to the service for the period, not for using it, so not having used the service is not a ground for a refund.
5. Acceptable use
You may not use Procurer to break the law, to send unsolicited messages to suppliers, to attempt to access other workspaces, to interfere with the service or to resell it without our written agreement.
6. Your data
Data you enter into your workspace belongs to your company. We process it only to provide the service, as described in the Privacy Policy. You can export it in CSV at any time.
7. Availability and support
We work to keep Procurer available at all times and schedule maintenance outside business hours where possible. Uptime commitments with service credits apply only to Enterprise agreements that include an SLA. Support is provided by email at [email protected], with the level of support set by your plan.
8. Third-party services
Procurer produces import files for accounting programs you choose, such as QuickBooks Online, Xero, NetSuite and Sage Intacct, and works with messaging and identity services you choose, such as Slack and Microsoft Teams. Your use of those services is governed by their own terms.
9. Warranties and liability
Procurer is provided as is, within the limits allowed by law. Payment decisions made on the basis of data in Procurer remain the responsibility of your company. Our total liability for any claim is limited to the fees you paid for the service in the 12 months before the claim.
10. Changes to these terms
We may update these terms. For material changes, we tell account holders by email before the change takes effect. Continued use after that date means you accept the updated terms.
11. Governing law
These terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law rules.